Privacy Policy for Soshace Digital

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we collect include:

a. Personal Information

Identifiers: Name, email address, phone number, company name, job title, postal address.

Account Information: Login credentials, account preferences.

Payment Information: Billing address, payment method details (processed securely via third-party providers).

b. Usage Data

Technical Data: IP address, browser type, device information, operating system, referring URLs, and access times.

Website Analytics: Pages visited, time spent on pages, clickstream data, and other usage statistics collected via cookies and similar technologies.

c. Marketing and Communications Data

Preferences: Your preferences in receiving marketing communications from us.

Correspondence: Information you provide when you contact us, request information, or participate in surveys.

d. Social Media and User-Generated Content

Social Media Profiles: Information from your public social media profiles if you interact with us via those platforms.

User Content: Content you submit, such as testimonials, reviews, or comments.

e. Third-Party Data

Integrations: Data from third-party platforms (e.g., Google Analytics, Meta Ads, LinkedIn) as part of our service delivery.

Press Release Distribution: Information shared with media outlets as part of press release services.

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you fill out forms, request services, subscribe to newsletters, or communicate with us.

Automatically: Through cookies, pixels, and similar tracking technologies when you use our website or interact with our emails.

From third parties: Through integrations with analytics, advertising, and social media platforms, or when you authorize us to access your data from other services.

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide, operate, and maintain our services, including website development, digital marketing, and reputation management.

Communication: To respond to inquiries, provide customer support, and send administrative information.

Marketing: To send newsletters, promotional materials, and information about our services, subject to your preferences and applicable law.

Analytics: To analyze website usage, improve our services, and develop new features.

Advertising: To manage and optimize paid advertising campaigns, including retargeting and audience segmentation, in compliance with consent requirements.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Security: To protect our website, services, and users from fraud, abuse, and security threats.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences and settings.

Analyze website traffic and usage patterns.

Deliver targeted advertising and measure campaign effectiveness.

You can manage your cookie preferences through our cookie banner or your browser settings. Where required by law, we obtain your consent before setting non-essential cookies.

5. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist with website hosting, analytics, advertising, payment processing, and other business operations.

Advertising Partners: Platforms such as Google, Meta, and LinkedIn for campaign management, subject to your consent and privacy choices.

Media Outlets: For press release distribution, with your explicit consent.

Legal and Regulatory Authorities: When required to comply with legal obligations or protect our rights.

Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal information. We only share data as described in this policy and in compliance with applicable laws.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States and the European Economic Area (EEA). We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data when it is transferred internationally.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information.

Restriction: Request restriction of processing in certain circumstances.

Objection: Object to the processing of your data for direct marketing or other purposes.

Data Portability: Request transfer of your data to another service provider.

Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

Opt-Out: Opt out of the sale or sharing of your personal information (as defined by CCPA/CPRA).

To exercise your rights, please contact us at [[email protected]] or use the mechanisms provided on our website.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest.

Access controls and authentication.

Regular security assessments and staff training.

Secure development practices for websites and applications.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data retention periods may vary depending on the type of data and applicable legal requirements.

10. Third-Party Links and Services

Our website and services may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please get in touch with us to request deletion.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Soshace Digital

Email: [email protected]

Address: 7901 4th St N, Suite 28690, Saint Petersburg, FL 33702-4305

Phone: (877)767-4332

14. Additional Disclosures for California Residents

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what categories of personal information we collect, the right to opt out of the sale or sharing of your information, and the right to non-discrimination for exercising your privacy rights. Please see our [California Privacy Notice] for more details.

15. Additional Disclosures for EEA/UK Residents

If you are located in the EEA or UK, you have rights under the GDPR, including the right to lodge a complaint with your local data protection authority. For more information, please contact us as described above.