Privacy Policy

1. Introduction

Soshace Digital ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you visit our website, submit forms, schedule appointments, respond to outreach, or engage with our revenue systems.

2. Information We Collect

We may collect the following categories of information:

• Contact and Business Information: Name, email address, phone number, business name, website, and details submitted through our contact forms, scheduling tools, surveys, or inquiries.
• SMS and Messaging Consent Data: When you opt in to receive text messages from us, we record your consent, the date and time of opt-in, and the messaging purpose. You may opt out at any time by replying STOP.
• Outbound Outreach Data: For clients enrolled in Pipeline Engine, we may process business contact information (names, company names, email addresses, LinkedIn profiles) sourced from publicly available or licensed databases for the purpose of delivering managed outbound campaigns.
• Communications: Records of correspondence, messages, call notes, and conversation logs when you interact with our team or AI systems.
• CRM and Workflow Data: Information stored in our CRM and automation platforms to configure, deliver, and support revenue systems for our clients.
• Device, Cookie, and Usage Data: IP address, browser type, device information, and usage data collected through cookies or analytics tools when you visit our site.

3. How We Use Your Information

We use the information we collect to:

• Provide, configure, and support our revenue systems: REX Chief of Staff, Apex Booking System, and Pipeline Engine.
• Respond to inquiries, schedule appointments, send confirmations, and deliver client communications via email, SMS, or phone.
• Execute managed outbound prospecting campaigns on behalf of Pipeline Engine clients.
• Maintain security, comply with legal obligations, and improve our website and services.
• Send marketing or promotional communications where you have provided consent or where permitted by law. You may unsubscribe at any time.

4. Sharing Your Information

We share information with service providers only as needed to deliver our services, including hosting, CRM, form, email, calendar, analytics, communications, and payment providers. We do not sell your personal data. For Pipeline Engine clients, prospect contact data used in outbound campaigns is processed strictly for the purpose of the contracted service. We may disclose information when required by law or to protect our rights.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and service providers who have a business need to know.

6. Your Legal Rights

Under applicable data protection laws, you may have rights relating to your personal data, including the right to access, correct, erase, restrict, or object to processing, and to data portability. Where the lawful basis for processing is consent, you may withdraw consent at any time. To exercise your rights, contact us at the address below.

7. Contact Us

For questions about this policy or your personal data, contact us at: