Terms and Conditions for Soshace Digital

1. Definitions

Client/You/Your: The individual or entity purchasing or using our services.

Services: All offerings provided by Soshace Digital, including but not limited to website development, paid advertising, SEO, social media management, press release, and reputation marketing.

Agreement: These Terms and any additional agreements or statements of work entered into between you and Soshace Digital.

2. Scope of Services

We provide digital marketing and web development services as described on our website and in any specific agreements or proposals. The scope, deliverables, and timelines for each project will be outlined in a separate Statement of Work or proposal, which forms part of this Agreement.

Website Development: Includes design, coding, and deployment as specified in your project brief.

Paid Advertising: Management of campaigns on platforms such as Google Ads, Meta, LinkedIn, etc.

SEO: On-page and off-page optimization, keyword research, and analytics.

Social Media Management: Content creation, scheduling, and engagement on agreed platforms.

Press Release: Drafting and distribution to media outlets.

Reputation Marketing: Monitoring and managing your online reputation.

3. User Responsibilities and Acceptable Use

You agree to:

Provide accurate, complete, and timely information and materials necessary for us to deliver services.

Grant us access to relevant accounts, platforms, and assets as required.

Use our website and services only for lawful purposes and in accordance with these Terms.

Not engage in any activity that interferes with or disrupts our website or services.

You are responsible for the content you provide and must ensure it does not infringe on any third-party rights or violate any laws.

4. Intellectual Property

Ownership: Upon full payment, you will own the final deliverables (e.g., website, ad creatives, content) unless otherwise specified. We retain ownership of our pre-existing materials, proprietary tools, templates, and methodologies.

Portfolio Rights: We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.

Trademarks and Copyrights: You may not use our trademarks, logos, or copyrighted materials without our prior written consent.

5. Payment Terms

Fees: Fees for services are outlined in your proposal or Statement of Work.

Invoicing: Invoices are due upon receipt unless otherwise agreed. Work may pause if payment is overdue by more than 15 days. Late payments may accrue interest at 1.5% per month.

Deposits: We may require an upfront deposit before commencing work.

Additional Expenses: Any costs outside the agreed scope (e.g., stock images, third-party plugins) will be pre-approved by you and billed separately.

Scope Changes: Additional services or changes to the project scope will require written approval and may incur additional fees.

6. Refunds, Cancellations, and Termination

Refunds: Refunds are only provided as specified in your agreement. Generally, fees for work already performed are non-refundable.

Cancellation: Either party may terminate the agreement with 30 days’ written notice. Upon termination, you are responsible for payment for all work completed and any non-refundable expenses incurred up to the date of termination.

Early Termination: We reserve the right to terminate the agreement immediately for breach of these Terms, non-payment, or unlawful activity.

7. Service Level Agreements (SLAs)

Response Times: We aim to respond to client inquiries within one business day.

Project Timelines: Project milestones and delivery dates will be outlined in your Statement of Work. Delays caused by your failure to provide necessary information or approvals may result in adjusted timelines.

.Reporting: For ongoing services, we provide regular updates and reports as agreed (e.g., monthly analytics, campaign performance).

8. Revisions and Feedback

Revision Policy: The number of revision rounds included will be specified in your agreement. Additional revisions may incur extra charges

.Feedback: You agree to provide feedback and approvals within the timeframes specified. Delays may impact project timelines.

9. Limitation of Liability and Disclaimers

No Guarantee of Results: While we strive to achieve the best possible outcomes, we do not guarantee specific results, rankings, or outcomes from our services, including SEO, paid advertising, or reputation management.

“As-Is” Services: All services are provided “as is” and without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Third-Party Platforms: We are not responsible for the actions, policies, or content of third-party platforms (e.g., Google, Facebook, review sites). Changes by third parties may impact your results, and we cannot be held liable for such changes.

Limitation of Damages: In no event shall Soshace Digital be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use. Our total liability for any claim shall not exceed the total fees paid by you for the services in the preceding twelve (12) months.

10. Indemnification

You agree to indemnify, defend, and hold harmless Soshace Digital, its employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your content, instructions, or use of our services, or your breach of these Terms.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement, except as required by law or with the other party’s written consent.

12. Privacy and Data Protection

We handle your data in accordance with our [Privacy Policy]. By using our services, you consent to our data collection and processing practices. You are responsible for ensuring that any data you provide to us complies with applicable data protection laws.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction, e.g., the State of [Your State], USA]. Any disputes arising from these Terms or our services will be resolved through good faith negotiations. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Florida.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated “Last updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

15. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or interruptions in internet or communications services.

16. Miscellaneous

Entire Agreement: These Terms, together with any Statement of Work or proposal, constitute the entire agreement between you and Soshace Digital.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Soshace Digital
Email: support@soshace.com
Address: 7901 4th St N, Suite 28690

Saint Petersburg, FL 33702-4305
Phone: (877)767-4223